The procedure varies depending on the payment method.
◯For individual payment
If you want to suspend the service for one month only, please contact customer support. If you want to suspend the service for more than two months, you will need to cancel the service first.
＜Customer Support＞
https://omutsu.tayori.com/f/parent-en/
◯For corporate payment
The procedure varies depending on the childcare facility you use, so please contact your childcare facility.