Frequently Asked Questions for Parents
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When is the deadline to submit an application?
I applied, but I haven't received any email. What should I do?
What should I do if I forgot to enter my child's name and start month when applying?
How can I apply for twins or siblings to use the service?
What should I do if I can't select my daycare center on the application page?
What should I do if I applied to the wrong daycare center by mistake?
Where can I apply from?
What should I do if an error occurs during registration for direct debit?
Is Registration Required to Participate in the Free Trial?
Can I Use the Service If I Missed the Registration Deadline?